1 General Provisions

1.1. General provisions

Roboticsware provides the services within this website operated by the Company to you in accordance with the following terms of use.

1.2. Definitions

The terms used in this Agreement are defined as follows

1. An “Account” is an identifier that we maintain to uniquely identify you.
2. The “Website” means the website managed and provided by the Company for the purpose of providing information and other communications regarding the applications provided by the Company.
3. The “Services” means all the services available to you on the Website.

1.3. Acceptance of this Agreement

1. These Terms and Conditions apply to all users of the Service. You must use the Service in accordance with the provisions of these Terms.
2. By actually using the Service, you will be deemed to have validly and irrevocably agreed to the Company’s specifications.

1.4. Changes to this Agreement

1. The contents of these terms and conditions are subject to change without prior notice to the customer at the company’s convenience.
2. The amended Terms and Conditions shall take effect from the time they are posted at the appropriate location on the Website operated by the Company, and your continued use of the Service after the amended Terms and Conditions are amended shall be deemed to constitute your valid and Company-designated irrevocable consent to the amended Terms and Conditions.

1.5. Use, modification, addition, discontinuation and suspension of the Service

1. The Company may change or add to the Service, in whole or in part, without prior notice to the Customer.
2. The Company may, at its discretion, terminate the provision and operation of the Service in whole or in part. In the event that the Company decides to terminate the provision and operation of the Service in whole or in part, the Company shall notify the customer to that effect in a manner that the Company deems appropriate. However, in the event of an emergency, such as in the case of an unavoidable force majeure event, the Company may not notify the customer of the termination.
3. The Company may temporarily suspend all or part of the Service without prior notice to the Customer in the event of any of the following events.
   • To carry out regular or emergency maintenance or repair of hardware, software and communication equipment in relation to the provision of this service.
   • When the system is overloaded due to excessive access or other unforeseen factors.
   • If the need arises to ensure your security
   • When it is difficult to provide the Service due to a natural disaster or other force majeure
   • In case of difficulty in providing the Service due to fire, power outage or other unforeseen accidents, or due to war, conflict, disturbance, riot, labor disputes, etc.
   • When the operation of the Service becomes impossible due to laws and regulations or measures based on these laws and regulations
   • In addition, when the Company deems it necessary for the provision of the Service
4. The Company shall not be liable for any damage caused to you as a result of any action taken by the Company under this Article.

1.6. Copyright and Intellectual Property Rights

1. The copyrights and other intellectual property rights related to the Website and all content (including text, photographs, images, logos, videos, and software, etc., hereinafter referred to as the “Content”) provided to customers through the Service are the property of the Company or the provider of the Content, and are protected by the copyright laws of Japan and other laws.
2. Without the Company’s prior written consent, the following actions are prohibited
   • Sale, resale and commercial use of the contents
   • Modification, copying and reproduction of the contents

1.7. exemption from responsibility

1. The Company assumes no responsibility for the completeness, accuracy, certainty or usefulness of any information obtained through the Service.
2. The Company shall not be responsible for any damage caused by your failure to use the Service, regardless of the reason.
3. The Company shall not be liable for any damage, loss, or disadvantage caused to you in connection with the use of the Service under any circumstances, regardless of the legal cause of action, unless the Company has intentionally or through gross negligence. The Company shall be liable for any damage or loss to you in connection with this service due to the Company’s intentional or gross negligence, in accordance with the relevant laws and regulations.

2 Account

2.1. Account

1. Your account is used to authenticate your use of the Service. You may not be able to use any part of the Service unless you have an account with us. These Terms of Use shall apply to the management and use of your account.
2. You must provide true, accurate, and complete information about your name, address, email address, and any other information you register with us during the account registration process (“Registration Information”), and you must keep it up to date and correct it.
3. The customer shall set and manage the “password” required for personal authentication of the Service together with the Registration Information by the customer him/herself.
4. In the event of a change in the Registered Information, the customer shall promptly change the Registered Information in accordance with the procedures prescribed by the Company.
5. You are responsible for managing and storing your registration information and password to prevent them from being used illegally. You shall not lend, transfer, sell, or pledge your account to any third party.
6. You shall immediately notify the Company of any unauthorized use of your account by a third party or leakage of your account to a third party. In such a case, you agree that the Company may suspend your account and take any other measures necessary to prevent damage to you.
7. The Company considers any action taken by you on your account to be your own.
8. The Company considers any action taken by you on your account to be your own.
9. All usage rights and usage history for your account will expire when your account is deleted or suspended for any reason. We will not be able to recover your usage history once it has been deleted.

2.2. Account Suspension and Expiration

The Company may immediately suspend or revoke your account, or part of it, without prior notice, if you fall under any of the following

• If you violate these terms and conditions
• If you die or lose the ability to act
• If there is no response to the inquiry from the Company or any other contact that requires a response for 30 days or more
• If you fail to pay the usage fee when you are required to pay the usage fee in order to use the Service, or if you have repeatedly failed to pay the fee in the past
• If it is discovered that the registered information is being used by a third party due to inadequate account management, misuse, assignment, grant, sale, etc.
• If the Company recognizes that you are an antisocial force or a person who has or may have some kind of relationship with antisocial forces, or if the Company recognizes that you have committed or may commit antisocial acts such as unreasonable demands
• If you have had to stop using the Service or have had to delete your account in the past, or if you are currently using the Service. Or, if you are currently undergoing such measures.
• Any other case in which the Company determines that continuing to use the account will interfere with the provision of the Service.

2.3. Withdrawal of Account

1. You may cancel your account in the prescribed manner. If you cancel your account, you will not be able to use your account from the time you cancel your account.
2. You are not relieved of all obligations and liabilities to the Company under the Service Usage Agreement even after you have withdrawn from your account.
3. If you have any outstanding debts to the Company at the time of account withdrawal, any such debts will naturally become null and void and you must pay all debts to the Company immediately. The Company may retain and use the information you provide to the Company even after you have cancelled your account.
4. If you cancel your account, we may, at our discretion, delete any information associated with such account.
5. After you have cancelled your account, you must re-register if you wish to re-register your account. The customer agrees in advance that the data from before the withdrawal will not be transferred after the re-registration process.

3 Trade

3.1. Orders and Contracts

1. You may request to purchase products posted on this website in accordance with the procedures specified by the Company.
2. Once you have completed the order process on this website, your order will be confirmed.
3. The conditions and timing of the formation of a purchase contract between the Company and the Customer shall be established at the time the Customer completes the ordering procedures on the Website.
4. If the same customer makes a bulk purchase of the same product and the Company determines that the order is inappropriate, the Company may cancel all or part of the purchase agreement for the product in question.
5. The customer may not cancel or change his or her order once the sales contract has been executed.
6. The Company shall deliver the Products to the location specified by the Customer on the purchase application or confirmation screen, and delivery of the Products shall be considered complete upon such delivery.
7. The Customer shall pay the purchase price for the Products by the designated payment method available at the time of purchase.
8. The method of payment decided by the customer on the purchase screen cannot be changed after the purchase contract is executed.
9. We reserve the right to cancel an order if you fall into any of the following categories.
   • In the event that you do not receive the product you delivered for a long period of time
   • If you are unable to get approval from your credit card company for a credit card payment
10. Regardless of the conclusion of the sales contract, the Company may refuse an order or cancel the contract unconditionally for the following reasons
    • When a falsehood is found in the personal information
    • When you receive an order for a product that is no longer in production
    • When an order is resold or resold, or when an order is received for commercial purposes
    • When the Company finds it necessary to refuse the order or cancel the contract

4 Miscellaneous rules

4.1. Governing Law and Jurisdiction

The interpretation of these Terms and Conditions shall be governed by the laws of Japan. In the event of any dispute between you and the Company regarding the Service, the court in the district where the Company’s head office is located shall have exclusive jurisdiction.

4.2. Negotiated settlement

In the event that a question arises regarding the interpretation of these Terms and Conditions or any matter not stipulated herein, the Company and the Customer shall attempt to resolve the matter upon mutual consultation in accordance with the principle of good faith.

4.3. Contact